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Elevated API error rates

November 12, 2026 at 3:05 PM (21 hours ago)

Resolved
Affected: Platform › API Platform › Dashboard
Some API requests fail with HTTP 502. We are investigating.
Updates
  • Nov 12, 5:45 PM
    Resolved
    Error rates have been normal for over an hour. The incident is resolved; we will add a safeguard against this kind of change.
  • Nov 12, 4:30 PM
    Monitoring
    The rollback is complete and error rates are dropping. We are monitoring the API closely.
  • Nov 12, 3:40 PM
    Identified
    A connection pool between the API and the database is exhausted after a configuration change. We are rolling the change back.
  • Nov 12, 3:05 PM
    Investigating
    Some API requests fail with HTTP 502. We are investigating.
Resolved 18 hours ago (Duration: 160 minutes)